Aha! Leadership Moments / Coaching Skills / Conflict Resolution / Customer Service / Leadership Skills

A connection between electronic voting and coaching?

We hope you'll find this election story both an amusing and a poignant summertime read. By Jill Pillon, Staff Writer for The Coaching Lens Earlier this Spring, I helped to train 300 poll officials to use our province's new electronic elections process, all of which had to be accomplished in the dizzying space of two and a half weeks.  It was exciting, learning firsthand just how…

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July 16, 2018
Aha! Leadership Moments / Conflict in the Workplace / Conflict Resolution / Leadership / Leadership Skills / Uncategorized / Values and Beliefs

An Aha! moment about Beliefs and Assumptions

As a leader, I have a firm belief that I should never ask anyone to do something that I would not be prepared to do myself.  So one Saturday when I had asked Anna, one of my team members, to come in to work on something with a tight deadline, I decided that I would go in as well to give her a hand. Imagine my…

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January 13, 2017
Agile Leadership / Character Strengths / Coaching Skills / Leadership / Leadership Skills / Tilt 365 / Values and Beliefs

Reflections on the power of Coaching and Agile Leadership…

As the year draws to a close we’re taking a few moments to reflect on, and to say thank you, for the Team Building, Tilt 365 and Agile Leadership workshops that The Coaching Lens Team had the honour to facilitate for you this year. We are always awed and grateful for the honesty and candour that our participants offer each other during these sessions.  We explore…

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December 29, 2016
Aha! Leadership Moments / Leadership / Leadership Skills

How do you know it’s an Aha! Leadership Moment?

How do you actually know when you’ve had an Aha! Leadership Moment? For me it was walking away, shaking my head in awe at what just happened.  I was a recently-hired young supervisor in an information technology department, responsible for a team of ten programmers working on systems that automated a cereal plant.  For the life of me, I can’t remember the details of the problem…

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October 4, 2016